STAR Resources https://www.starresources.biz Strategic Teams Achieving Results Tue, 06 Feb 2018 06:21:25 +0000 en-US hourly 1 61873061 How Does It Feel? https://www.starresources.biz/howdoesitfeel/ https://www.starresources.biz/howdoesitfeel/#respond Sun, 21 Dec 2014 19:09:09 +0000 http://starresources.biz/?p=2645 How does what feel, Laurie? Glad you asked!

A definition of FEEL is: to be conscious of an inward impression, state of mind, or physical condition.

How does your company feel when you walk in the door? How do your employees feel about coming to work every day? How do your customers feel about you? How do your vendors feel about working with you? How do you feel about your employees? How do your employees feel about you?

A definition of FEELING is: an emotional state or reaction.

Too often in our business minds, we lose the emotional sense of what having a business is all about. A business isn’t a machine and employees aren’t cogs in a wheel. Our businesses are all about people and people are feeling human beings. We feel deeply ... Read More »

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How does what feel, Laurie? Glad you asked!

A definition of FEEL is: to be conscious of an inward impression, state of mind, or physical condition.

How does your company feel when you walk in the door? How do your employees feel about coming to work every day? How do your customers feel about you? How do your vendors feel about working with you? How do you feel about your employees? How do your employees feel about you?

A definition of FEELING is: an emotional state or reaction.

Too often in our business minds, we lose the emotional sense of what having a business is all about. A business isn’t a machine and employees aren’t cogs in a wheel. Our businesses are all about people and people are feeling human beings. We feel deeply at all levels. Those feelings don’t go away when we are at our place of business so why are our feelings so often ignored?

Instead of ignoring how people feel, ask them. Instead of backing away from your own feelings, allow those feelings to show up. I call it ‘being human’. Imagine how your company would feel when feelings such as pride, confidence, belonging and a sense of well-being permeated your business every day.

Are you feeling up to it?

 

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Gratitude, Grinch, Greed or Guilt https://www.starresources.biz/gratitude-grinch-greed-or-guilt/ https://www.starresources.biz/gratitude-grinch-greed-or-guilt/#comments Mon, 24 Nov 2014 00:32:01 +0000 http://starresources.biz/?p=2531 I find myself struggling with the Thanksgiving holiday “sale-a-thons”. I understand that retail relies on Black Friday. I know that the origin of the term Black Friday was to draw attention to the fact that it is often the first day of the calendar year when retailers’ books go from red to black.

I appreciate the excitement of families planning together their official holiday shopping spree. Not an event in which I personally participate, mostly because I’m uncomfortable in large crowds. However, I can acknowledge and celebrate the fun that others seem to experience.

Here is my quandary. Have we forgotten about the point of the day – which is gratitude? Am I just being a Grinch? Or are we as a society allowing ourselves to “buy” in to the media hype and be manipulated by our own greed or guilt?

Gratitude:
Isn’t ... Read More »

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turkey (2)I find myself struggling with the Thanksgiving holiday “sale-a-thons”. I understand that retail relies on Black Friday. I know that the origin of the term Black Friday was to draw attention to the fact that it is often the first day of the calendar year when retailers’ books go from red to black.

I appreciate the excitement of families planning together their official holiday shopping spree. Not an event in which I personally participate, mostly because I’m uncomfortable in large crowds. However, I can acknowledge and celebrate the fun that others seem to experience.

Here is my quandary. Have we forgotten about the point of the day – which is gratitude? Am I just being a Grinch? Or are we as a society allowing ourselves to “buy” in to the media hype and be manipulated by our own greed or guilt?

Gratitude:
Isn’t Thanksgiving the holiday for family and friends to gather and give thanks, impart family traditions and secret ingredients while sharing appreciation for the blessings they have received? Isn’t it one of only two days a year where businesses are closed in order for their employees to share time with their loved ones?

I know that not all are released from the holiday work requirement. Hospital staff, law enforcement, fire and other first responders of course will find themselves pulling a shift. And for those and other unsung heroes protecting our way of life and keeping us safe, I am forever grateful. None the less, this day has traditionally allowed for the proud display of the “Closed for Business” sign. This once was a day of sharing traditions and celebrating with family and friends by giving thanks.

Grinch:
Many years ago I stopped the stress of Christmas shopping. It was when I learned that the gifts my husband and I had spent so much time, effort, energy and money to buy were left unopened until sometime in the spring. That year the children had been blessed with so many gifts given with love from the members of their extended families that they just couldn’t use them all. I looked around from under the wrapping paper and mound of credit card debt and took stock. It was time for a new gifting strategy.

Now don’t get me wrong, I have been blessed with many precious and thoughtful gifts. I am always filled with sweet memories as I unpack the Christmas bells from Auntie Babe or other beautiful and unique ornaments and presents I have received over the years. However, it was clear that for me a RESET was sorely needed.

So instead of the hustle and bustle of going broke over the holidays, the time, money and effort is now directed to creating special memories through shared experiences – either over the holidays or throughout the year. It was not an easy shift to make and to some may appear a bit Grinch like. However, when the choice is gloves, a gift card or dinner with a friend, I will take the dinner every time.

The more time I spend on this big blue marble the more I realize how limited is the visit. Being able to share a conversation about someone’s latest adventure or create a memory over a hot dog at a ball game – priceless.

The Grinch has long since stopped stealing my holiday spirit and self-esteem by telling me the only way to truly enjoy Christmas morning is waking up to a brand new Lexus in the driveway. Or that unless I am watching “A Christmas Carol” on the newest HD Flat Screen Television with surround sound (the one I had to trample over other shoppers to buy) I haven’t really made it.

Greed:
Today there is a bigger question: who or what is driving the greed? I will admit that even though I celebrate the tradition of Christmas gift giving mostly by creating memories through experiences, I do like to have nice stuff. So when the opportunity comes along and taps me on the shoulder with an “amazing door buster sale”, it does take a certain amount of self-talk or fingers in my ears as a I sing “la la la la” to avoid the seduction of the sirens “today only sale” call.

And then there is a voice in my head that beckons me to remember that for some the only way they can afford to get their children the “new hot toy” is by leaving their family Thanksgiving dinner table or getting up at 2 am and driving across town because the deals are just too good to pass by. I identify with the deep desire to ensure that your child, niece, nephew, grandchild will not be the one who returns to school without the latest new phone, lap top, doll, or cool clothes. Sincerely I do.

I understand the chasing around and making deals to guarantee that I won’t have to experience the guilt on Christmas morning of a deeply disappointed or heartbroken child. It’s my own childhood memories that can send me screaming into the chaotic Thanksgiving madness with little time and less money. Still, to this day I can recall the feeling of longing for the Easy Bake Oven that wasn’t under my Christmas tree. More importantly my heart aches when I think about the unnecessary guilt my mom carried for years when she couldn’t afford to give me the new Barbie Bendable Leg Doll. It seems to be this vicious cycle of guilt and greed that the retail giants and advertisers count on.

So the struggle continues:
Retailers make money and create jobs. Without jobs people don’t have money to spend and when people don’t spend money – well we’ve all been down that road.

But here’s the thing – do we have to spend money that we may not have on the one day that is set aside to be grateful for what we do have? Can we simply allow ourselves to have an attitude of gratitude? When your mom opens the door and gives you that warm welcoming hug, or when you see the smile on your child’s face when she eats her favorite dessert, can’t that be enough? How about being there to hear Uncle Bill’s excitement over his favorite football team finally winning this year? What is that worth to you, to him?

Our economy has managed lo these many years to survive without shopping on Thanksgiving. There was a time when the economy actually thrived without stores being open on Sundays, let alone at 5pm on Thanksgiving Day.

Is it possible to send a message this year to the retail gods and goddesses and simply say “no” to shopping on Thanksgiving? Can we overcome the manipulation of holiday greed and guilt by staying away from the ads and instead playing a game after dinner? What is possible if, instead of shopping or picketing, we just stay home and be grateful?









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Leaders Need A New Paradigm https://www.starresources.biz/leaders-need-a-new-paradigm/ https://www.starresources.biz/leaders-need-a-new-paradigm/#respond Tue, 04 Nov 2014 21:26:44 +0000 http://starresources.biz/?p=2515 Leaders need a new paradigm that can offer the speed and scale required to adapt and
thrive in the face of constant change.

Adding to the external dynamics impinging on organizations, a transformation is taking place from the
inside as the next generation of workers, the Millennials, are making their mark and comprising a
majority of the workforce. Digital natives accustomed to nearly constant connectivity and feedback,
they are forcing previous generations to rethink how they will lead teams and organizations.

Mass collaboration, seeking diversity and having an innovation-focus are no longer merely competitive
advantages. They have become a matter of survival for organizations. In this environment, 21st
Century International Skills1 become key factors, preparing and enabling the upcoming generations for
success and organizations for transformation. The through-lines of these skills are: systems thinking,
working creatively together, collaboration across diversity and acting with the larger community in
mind2 . Subsequent generations ... Read More »

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world (2)Leaders need a new paradigm that can offer the speed and scale required to adapt and
thrive in the face of constant change.

Adding to the external dynamics impinging on organizations, a transformation is taking place from the
inside as the next generation of workers, the Millennials, are making their mark and comprising a
majority of the workforce. Digital natives accustomed to nearly constant connectivity and feedback,
they are forcing previous generations to rethink how they will lead teams and organizations.

Mass collaboration, seeking diversity and having an innovation-focus are no longer merely competitive
advantages. They have become a matter of survival for organizations. In this environment, 21st
Century International Skills1 become key factors, preparing and enabling the upcoming generations for
success and organizations for transformation. The through-lines of these skills are: systems thinking,
working creatively together, collaboration across diversity and acting with the larger community in
mind2 . Subsequent generations will (and some have already) adopt a new mindset shifting their focus
from “my needs” to “what the world needs.” In simpler terms shifting from egocentrism to ecocentrism.

Given that, we require a new leadership model that moves beyond the paradigm where everything
starts and stops with the leader only. No one person can know enough or do enough to lead a team
this way. We need to explore ways leaders can engage with their teams for maximum efficacy and lead
at the speed of change.









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S.T.A.R. Resources’ Murphy to Speak at IKEA Charlotte Life-Improvement Seminar – June 22 https://www.starresources.biz/s-t-a-r-resources-murphy-to-speak-at-ikea-charlotte-life-improvement-seminar-june-22/ https://www.starresources.biz/s-t-a-r-resources-murphy-to-speak-at-ikea-charlotte-life-improvement-seminar-june-22/#respond Mon, 02 Jun 2014 13:00:50 +0000 http://starresources.biz/?p=2490 CHARLOTTE, N.C. – June 2, 2014 – Mary Elizabeth Murphy, chief executive officer of S.T.A.R. Resources and author of RESET Your Buttons®,will be presenting a life-improvement seminar at IKEA Charlotte on Sunday, June 22 at 1:00PM.

Murphy’s 30-minute presentation – “RESET Your ButtonsTM Recharge, Rejuvenate and Refresh for Summer” will focus on bringing harmony into all aspects of people’s lives. The first 20 people who RSVP and attend will receive a copy of Mary Elizabeth’s book, RESET Your Buttons® and a medium FRAKTA blue bag. To RSVP, email Brian Gott at Brian.Gott@IKEA.com. The seminar is free for IKEA Family Members and will take place in the Dining Department at IKEA Charlotte (8300 IKEA Blvd.). 

“We are committed to helping our customers enrich their lives and this seminar series provides us with an opportunity to bring great tips and ideas directly to them,” said Brian ... Read More »

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CHARLOTTE, N.C. – June 2, 2014 – Mary Elizabeth Murphy, chief executive officer of S.T.A.R. Resources and author of RESET Your Buttons®,will be presenting a life-improvement seminar at IKEA Charlotte on Sunday, June 22 at 1:00PM.

Murphy’s 30-minute presentation – “RESET Your ButtonsTM Recharge, Rejuvenate and Refresh for Summer” will focus on bringing harmony into all aspects of people’s lives. The first 20 people who RSVP and attend will receive a copy of Mary Elizabeth’s book, RESET Your Buttons® and a medium FRAKTA blue bag. To RSVP, email Brian Gott at Brian.Gott@IKEA.com. The seminar is free for IKEA Family Members and will take place in the Dining Department at IKEA Charlotte (8300 IKEA Blvd.). 

“We are committed to helping our customers enrich their lives and this seminar series provides us with an opportunity to bring great tips and ideas directly to them,” said Brian Gott, IKEA Charlotte Spokesman. “Mary Elizabeth [Murphy] is a wonderful resource on ways to reduce stress and to make relationships work both at home and at the office.”

“I look forward to speaking at IKEA Charlotte again and to being part of their efforts to help improve the lives of their customers,” said Murphy. “I will help attendees recharge, learn how to reset their buttons and manage expectations in all the relationships in their life.”

 

About IKEA
IKEA strives to be ‘The Life Improvement Store,’ and since its 1943 founding in Sweden, has offered home furnishings of good design and function, at low prices so the majority of people can afford them. There are currently more than 330 IKEA stores in 40 countries, including 38 in the U.S. IKEA, the world’s leading home furnishings company, incorporates sustainable efforts into day-to-day business and supports initiatives that benefit children and the environment. For more information, go to IKEA-USA.com.

About S.T.A.R. Resources (http://www.starresources.biz/)

Founded in 1993, S.T.A.R. Resources is a Strategic Learning Partner Firm headquartered in Charlotte, North Carolina. Led by Mary Elizabeth Murphy, author of RESET Your Buttons®, S.T.A.R. Resources teaches individuals and teams present day solutions to age old problems. Murphy leads, facilitates and coaches groups within corporations, small business, government, law enforcement agencies and non-profit organizations to achieve personal and professional performance success.

Murphy is a Certified Professional Motivators Analyst (CPMA) and Certified Professional Behavioral Analyst (CPBA) with TTI Performance Systems; a Certified Associate with Australia-based Integro Leadership Institute; a Certified Professional Co-Active Business Coach through CTI; a Certified Organization, Relationship and Systems Coach and a Certified licensee of RSI@Work through CRR Global; Certified Growth Curve Specialist, and is an award-winning manager with the Inscape Publishing Company. Visit STARResources.biz or call 704-535-5610 for more information.

Follow S.T.A.R. Resources on Facebook (STAR-Resources ) or on Twitter at @star_resources.

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CONTACT: Mary Elizabeth Murphy, S.T.A.R. Resources 704-535-5610

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Why Employees Stay https://www.starresources.biz/why-employees-stay/ https://www.starresources.biz/why-employees-stay/#comments Tue, 13 May 2014 10:25:30 +0000 http://starresources.biz/?p=2428 Yesterday in our executive team meeting I was reminded of the well-known statement that “employees don’t quit jobs, they quit managers and office environments.” The research by brain scientists such as Daniel Pink and positivity in the workplace research by Losada, Heaphy and others, bear this out.

When we sat down for our meeting there was not only a high frustration level in the room but also fatigue… The server went down, the IT support group was slow on the uptake, pressing deadlines for proposals, marketing and other initiatives were stretched to the max by information not accessible on the recalcitrant server hard disk, to name only a few issues.

Instead of jumping into the agenda, I requested that we take two minutes for each to just blow off steam. Permission was granted by all to not even try to be skillful, ... Read More »

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file000492864733Yesterday in our executive team meeting I was reminded of the well-known statement that “employees don’t quit jobs, they quit managers and office environments.” The research by brain scientists such as Daniel Pink and positivity in the workplace research by Losada, Heaphy and others, bear this out.

When we sat down for our meeting there was not only a high frustration level in the room but also fatigue… The server went down, the IT support group was slow on the uptake, pressing deadlines for proposals, marketing and other initiatives were stretched to the max by information not accessible on the recalcitrant server hard disk, to name only a few issues.

Instead of jumping into the agenda, I requested that we take two minutes for each to just blow off steam. Permission was granted by all to not even try to be skillful, but to simply express what was there. Profanity was welcomed. Everybody looked around in a dazed way and the unspoken question was; “2 minutes? You got to be kidding! I need 30!” Well, everyone let it rip as we took turns. First round done – with a lot of laughter and relief – I offered another round that nobody picked up.

The next thing we did was to go around in the same order that we spoke, and to offer appreciation and acknowledgement to each team member. What followed was truly amazing. The invisible web of support and caring for each other showed brilliantly as colleagues were spotlighted in simple, authentic, quirky language.

What we don’t appreciate and reveal often enough to our teams, is why people stay. Staying is a systemic event of love and caring in which every member of the team holds a strand of deep co-responsibility for each other, the team, and ultimately the organization. How do you support and honor those invisible strands of positivity between other team members – not only the ones you have most connection and interaction with?

We have formalized this exercise into a ritual we use in our meetings and benefited from a couple of great side effects: we actually look forward to the beginning of meetings, and we remember that we can control how we feel about working together.

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We Shouldn’t be Strangers https://www.starresources.biz/we-shouldnt-be-strangers/ https://www.starresources.biz/we-shouldnt-be-strangers/#respond Thu, 08 May 2014 12:09:26 +0000 http://starresources.biz/?p=2391 You’ve seen me walking down the hallway at work; you know I’m in the purchasing department, and you think my name is Bob. I actually work in Finance, and my name is Pete.

I’ve seen you in a couple meetings – the tall redhead who’s always carrying a large (or is it grande?) cup of coffee…or is it tea…or diet soda? I think you work in marketing…or sales…or client relations.

We have no relationship. We’re strangers.

Yet, we work in the same building for the same company. Our clients and vendors are the same. In theory, we have the same corporate goals.

So when I need your help in understanding the terms for a particular contract with a vendor, I e-mail some generic address and make some factual and bland statement.  You don’t recognize my name, you have other fires to fight, and you ... Read More »

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strangers80You’ve seen me walking down the hallway at work; you know I’m in the purchasing department, and you think my name is Bob. I actually work in Finance, and my name is Pete.

I’ve seen you in a couple meetings – the tall redhead who’s always carrying a large (or is it grande?) cup of coffee…or is it tea…or diet soda? I think you work in marketing…or sales…or client relations.

We have no relationship. We’re strangers.

Yet, we work in the same building for the same company. Our clients and vendors are the same. In theory, we have the same corporate goals.

So when I need your help in understanding the terms for a particular contract with a vendor, I e-mail some generic address and make some factual and bland statement.  You don’t recognize my name, you have other fires to fight, and you get back to me “at your earliest convenience.”

There is no relationship trigger that makes you want to respond in a flash. There’s no desire to help out “peter.e.smith@generic.com,” no interest in having some fun banter with a friend, no inner personal desire to be responsive.

Organizational relationships are not simply a “nice-to-have” in today’s world. With businesses of any size requiring that seemingly disparate functions work together toward a common vision, a company’s productivity, quality, and efficiency cannot be purely driven by processes and systems.

People are executing the plans toward the vision. People are working in the processes and using the computer systems.  People are driving the company, and that works best when it’s the inner drive of people to help others with whom they have a relationship.

“I want you to succeed. I want to help you. I know you, your role, and your importance to the organization.  More than that, I care about you as a person and want to support you in that relationship. And you want to do the same for me.”

Processes, systems, data, and structure are wonderful things in business. But it’s the people in relationship with each other – using the data and systems – who determine if an organization succeeds or fails.

Be in relationship with each other to build the teamwork needed for success.

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Four Secrets to Reducing Bad Behavior in Your Company https://www.starresources.biz/four-secrets-to-reducing-bad-behavior-in-your-company/ https://www.starresources.biz/four-secrets-to-reducing-bad-behavior-in-your-company/#respond Thu, 08 May 2014 11:51:42 +0000 http://starresources.biz/?p=2385 As a leader and a manager of people, you have a tremendous opportunity and a tremendous responsibility. The opportunity is you get the chance to actually influence the behavior of people in a way that helps them grow at the same time help a company or division grow. The responsibility requires you to not take this job lightly and to look for and relish the chance to have an empowering conversation with an employee.

Great you say. When things are going well, it’s easy to have that dialogue. It’s when the news isn’t so good that the typical manager would rather eat nails then sit down and have the hard conversation with an employee.

The Secrets to Reducing Bad Behavior that Leads to Conflict

So how do you make it easier? What are the secrets to having those difficult dialogues and have them ... Read More »

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secrets80As a leader and a manager of people, you have a tremendous opportunity and a tremendous responsibility. The opportunity is you get the chance to actually influence the behavior of people in a way that helps them grow at the same time help a company or division grow. The responsibility requires you to not take this job lightly and to look for and relish the chance to have an empowering conversation with an employee.

Great you say. When things are going well, it’s easy to have that dialogue. It’s when the news isn’t so good that the typical manager would rather eat nails then sit down and have the hard conversation with an employee.

The Secrets to Reducing Bad Behavior that Leads to Conflict

So how do you make it easier? What are the secrets to having those difficult dialogues and have them actually influence the behavior of a troublesome employee? How can you get comfortable calling an employee into your office knowing the conversation isn’t going to be pleasant?

Here are the four secrets to making conflict and confrontation easier to handle and how to encourage the type of behavior you want out of your people.

  1. Be very clear on what behaviors you will tolerate and which behaviors you won’t tolerate and communicate those beliefs to your direct reports. Conflict arises for many reasons: deadlines causing people to be short-tempered; personality conflicts; lack of information; a misunderstanding; competition. There is no way to avoid conflict in the workplace. At the very least, however, a manager should define how they want people to behave in good and bad situations.
  2. Clarity on expectations helps eliminate those ‘uncomfortable’ conversations. Lots of managers make the mistake of thinking if they simply demonstrate how they want people to behave, that will suffice. Unfortunately, you can’t assume your employees are picking up those signals. I hear all the time, “I thought they knew what I wanted”. We all know how assumptions work. They don’t. So make sure that from the minute a new employee is brought on board, you have clearly defined job descriptions, clearly defined performance management plans, and clearly defined expectations on how that employee will be evaluated.  And you are communicating these expectations on a weekly basis.
  3. Communicate, communicate, communicate. You can’t do it fast enough and you can’t do it often enough. Your employees look to you to know what is going on in the company. Never underestimate the value you, as the manager, plays in setting the tone and the confidence level of your division or the company. The more information you can share with your direct reports, the more they can share with their direct reports.
  4. Watch for behaviors that cause turmoil and be prepared to address it immediately. It’s going to happen. Conflict and confrontation are a part of us being human. So first, expect it. Second do what you can to lay the groundwork to minimize it. Third, when it happens, take it on right there and then. That doesn’t mean dress someone down in front of others. We all know that one is a no-no. However, in more cases than not, a manager will witness behavior that is counterproductive and choose to ignore it. If behavior isn’t corrected when it happens, it’s very easy for the person who behaved badly to challenge you when you do get around to bringing it up. You lose every time in that discussion.

Too many companies allow bad behavior to languish and define the culture of a company. It is up to the leaders and the managers to set the boundaries for behavior and expectations in their company.

 

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S.T.A.R. Resources to Host Weekend Attitude Adjustment Live Event – June 5 https://www.starresources.biz/s-t-a-r-resources-to-host-weekend-attitude-adjustment-live-event-june-5/ https://www.starresources.biz/s-t-a-r-resources-to-host-weekend-attitude-adjustment-live-event-june-5/#respond Mon, 05 May 2014 13:18:28 +0000 http://starresources.biz/?p=2380 CHARLOTTE, N.C. – May 5, 2014 – S.T.A.R. Resources will be hosting a Weekend Attitude Adjustment “Live” event on Thursday, June 5. The farm-to-fork dinner will take place from 6:30-8:30PM at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte.

The event will feature a family-style dinner, presentation by the Chef and opportunities for attendees to engage in networking and conversation. Tickets are $75 per person 

“Our Weekend Attitude Adjustment ‘Live’ event is a great opportunity to bring people together for an evening of connection, great food and stimulating or at least ‘seriously fun’ conversation,” said Mary Elizabeth Murphy, CPMA, CPBA, CPCC, ORSCC, chief executive officer of S.T.A.R Resources. “It’s important to hit the ‘pause’ button every once in a while and adjust our mindset especially as we head into the weekend.”

Weekend Attitude Adjustment “Live” will be part of S.T.A.R. ... Read More »

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CHARLOTTE, N.C. – May 5, 2014 – S.T.A.R. Resources will be hosting a Weekend Attitude Adjustment “Live” event on Thursday, June 5. The farm-to-fork dinner will take place from 6:30-8:30PM at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte.

The event will feature a family-style dinner, presentation by the Chef and opportunities for attendees to engage in networking and conversation. Tickets are $75 per person 

“Our Weekend Attitude Adjustment ‘Live’ event is a great opportunity to bring people together for an evening of connection, great food and stimulating or at least ‘seriously fun’ conversation,” said Mary Elizabeth Murphy, CPMA, CPBA, CPCC, ORSCC, chief executive officer of S.T.A.R Resources. “It’s important to hit the ‘pause’ button every once in a while and adjust our mindset especially as we head into the weekend.”

Weekend Attitude Adjustment “Live” will be part of S.T.A.R. Resources’ two-day RSI@Work Seminar on June 5-6. For questions, contact S.T.A.R. Resources at 704-535-5610 or at info@starresources.biz.

 

About S.T.A.R. Resources (http://www.starresources.biz/)

Founded in 1993, S.T.A.R. Resources is a Strategic Learning Partner Firm headquartered in Charlotte, North Carolina. Led by Mary Elizabeth Murphy, author of RESET Your Buttons®, S.T.A.R. Resources teaches individuals and teams present day solutions to age old problems. Murphy leads, facilitates and coaches groups within corporations, small business, government, law enforcement agencies and non-profit organizations to achieve personal and professional performance success.

Murphy is a Certified Professional Motivators Analyst (CPMA) and Certified Professional Behavioral Analyst (CPBA) with TTI Performance Systems; a Certified Associate with Australia-based Integro Leadership Institute; a Certified Professional Co-Active Business Coach through CTI; a Certified Organization, Relationship and Systems Coach and a Certified licensee of RSI@Work through CRR Global; Certified Growth Curve Specialist, and is an award-winning manager with the Inscape Publishing Company. Visit STARResources.biz or call 704-535-5610 for more information.

Follow S.T.A.R. Resources on Facebook (STAR-Resources ) or on Twitter at @star_resources.

#  #  #

CONTACT: Mary Elizabeth Murphy, S.T.A.R. Resources 704-535-5610

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S.T.A.R. Resources to Host Two-Day Workshop on Managing Conflict and Relationships – June 5-6 https://www.starresources.biz/s-t-a-r-resources-to-host-two-day-workshop-on-managing-conflict-and-relationships-june-5-6/ https://www.starresources.biz/s-t-a-r-resources-to-host-two-day-workshop-on-managing-conflict-and-relationships-june-5-6/#respond Mon, 28 Apr 2014 14:15:30 +0000 http://starresources.biz/?p=2370 S.T.A.R. Resources to Host Two-Day Workshop on Managing Conflict and Relationships – June 5-6 

CHARLOTTE, N.C. – April 28, 2014 – S.T.A.R. Resources (http://www.starresources.biz/) is hosting an RSI@Work (Relationship Systems Intelligence) Seminar on Thursday, June 5 and Friday, June 6 at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte. It will take place from 9:30AM-5:30PM on June 5 and 9:30AM-5:00PM on June 6.

The two-day workshop is designed for people who are interested in improving the quality of their employee, client, peer, management or family relationships. The program includes a two-day program, buffet lunch both days, workshop materials and more. The cost is $675 per person. Class size is limited and registration is required. For questions contact S.T.A.R. Resources at 704-535-5610 or at info@starresources.biz.

“While positive people are more productive and much more fun to be around, ... Read More »

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S.T.A.R. Resources to Host Two-Day Workshop on Managing Conflict and Relationships – June 5-6 

CHARLOTTE, N.C. – April 28, 2014 – S.T.A.R. Resources (http://www.starresources.biz/) is hosting an RSI@Work (Relationship Systems Intelligence) Seminar on Thursday, June 5 and Friday, June 6 at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte. It will take place from 9:30AM-5:30PM on June 5 and 9:30AM-5:00PM on June 6.

The two-day workshop is designed for people who are interested in improving the quality of their employee, client, peer, management or family relationships. The program includes a two-day program, buffet lunch both days, workshop materials and more. The cost is $675 per person. Class size is limited and registration is required. For questions contact S.T.A.R. Resources at 704-535-5610 or at info@starresources.biz.

“While positive people are more productive and much more fun to be around, the reality is that many managers have to deal with negativity and toxic behaviors,” said Mary Elizabeth Murphy, CPMA, CPBA, CPCC, ORSCC, chief executive officer of S.T.A.R Resources. “This workshop will give attendees the practical tools to coach their teams through conflict and better manage their relationships to improve performance, productivity and workplace cultures.”

Murphy became an RSI@Work Program Licensee in 2012 and consistently assists CRR Global at workshops. She plays a lead role in the S.T.A.R. Resources and CRR Global partnership by serving as a liaison between CRR Global and its clients who are interested in Relationship Systems Coaching. She also received her certification with Organization & Relationship Systems Coaching (ORSC) from CRR Global in 2009 along with colleagues from Spain, Japan, France, Istanbul, Turkey, Netherlands, Norway, Dubai, Mexico, Canada, South Africa, and the United States.

 

About S.T.A.R. Resources (http://www.starresources.biz/)

Founded in 1993, S.T.A.R. Resources is a Strategic Learning Partner Firm headquartered in Charlotte, North Carolina. Led by Mary Elizabeth Murphy, author of RESET Your Buttons®, S.T.A.R. Resources teaches individuals and teams present day solutions to age old problems. Murphy leads, facilitates and coaches groups within corporations, small business, government, law enforcement agencies and non-profit organizations to achieve personal and professional performance success.

Murphy is a Certified Professional Motivators Analyst (CPMA) and Certified Professional Behavioral Analyst (CPBA) with TTI Performance Systems; a Certified Associate with Australia-based Integro Leadership Institute; a Certified Professional Co-Active Business Coach through CTI; a Certified Organization, Relationship and Systems Coach and a Certified licensee of RSI@Work through CRR Global; Certified Growth Curve Specialist, and is an award-winning manager with the Inscape Publishing Company. Visit STARResources.biz or call 704-535-5610 for more information.

Follow S.T.A.R. Resources on Facebook (STAR-Resources ) or on Twitter at @star_resources.

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Care Management & Dental Education at Charlotte AHEC, Joann Spaleta Director, Leadership, eLink https://www.starresources.biz/care-management-dental-education-at-charlotte-ahec-joann-spaleta-director-leadership-elink/ https://www.starresources.biz/care-management-dental-education-at-charlotte-ahec-joann-spaleta-director-leadership-elink/#respond Thu, 17 Apr 2014 16:25:46 +0000 http://starresources.biz/?p=2320 Care Management & Dental Education at Charlotte AHEC, Joann Spaleta Director, Leadership, eLink

“It’s always a delight to sit in on one of Mary Elizabeth’s classes. She presents relevant, useful information that helps leaders improve the workplace environment and boosts employee engagement scores. Participants who have taken Mary Elizabeth’s previous offerings have walked out of the classroom with the knowledge needed to create positive and fun environments where people want to work.”

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Care Management & Dental Education at Charlotte AHEC, Joann Spaleta Director, Leadership, eLink

“It’s always a delight to sit in on one of Mary Elizabeth’s classes. She presents relevant, useful information that helps leaders improve the workplace environment and boosts employee engagement scores. Participants who have taken Mary Elizabeth’s previous offerings have walked out of the classroom with the knowledge needed to create positive and fun environments where people want to work.”

The post Care Management & Dental Education at Charlotte AHEC, Joann Spaleta Director, Leadership, eLink appeared first on STAR Resources.

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