How does what feel, Laurie? Glad you asked!
A definition of FEEL is: to be conscious of an inward impression, state of mind, or physical condition.
How does your company feel when you walk in the door? How do your employees feel about coming to work every day? How do your customers feel about you? How do your vendors feel about working with you? How do you feel about your employees? How do your employees feel about you?
A definition of FEELING is: an emotional state or reaction.
Too often in our business minds, we lose the emotional sense of what having a business is all about. A business isn’t a machine and employees aren’t cogs in a wheel. Our businesses are all about people and people are feeling human beings. We feel deeply … Read More »
Yesterday in our executive team meeting I was reminded of the well-known statement that “employees don’t quit jobs, they quit managers and office environments.” The research by brain scientists such as Daniel Pink and positivity in the workplace research by Losada, Heaphy and others, bear this out.
When we sat down for our meeting there was not only a high frustration level in the room but also fatigue… The server went down, the IT support group was slow on the uptake, pressing deadlines for proposals, marketing and other initiatives were stretched to the max by information not accessible on the recalcitrant server hard disk, to name only a few issues.
Instead of jumping into the agenda, I requested that we take two minutes for each to just blow off steam. Permission was granted by all to not even try to be skillful, … Read More »
As a leader and a manager of people, you have a tremendous opportunity and a tremendous responsibility. The opportunity is you get the chance to actually influence the behavior of people in a way that helps them grow at the same time help a company or division grow. The responsibility requires you to not take this job lightly and to look for and relish the chance to have an empowering conversation with an employee.
Great you say. When things are going well, it’s easy to have that dialogue. It’s when the news isn’t so good that the typical manager would rather eat nails then sit down and have the hard conversation with an employee.
The Secrets to Reducing Bad Behavior that Leads to Conflict
So how do you make it easier? What are the secrets to having those difficult dialogues and have them … Read More »
S.T.A.R. Resources to Host Two-Day Workshop on Managing Conflict and Relationships – June 5-6
CHARLOTTE, N.C. – April 28, 2014 – S.T.A.R. Resources (https://www.starresources.biz/) is hosting an RSI@Work (Relationship Systems Intelligence) Seminar on Thursday, June 5 and Friday, June 6 at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte. It will take place from 9:30AM-5:30PM on June 5 and 9:30AM-5:00PM on June 6.
The two-day workshop is designed for people who are interested in improving the quality of their employee, client, peer, management or family relationships. The program includes a two-day program, buffet lunch both days, workshop materials and more. The cost is $675 per person. Class size is limited and registration is required. For questions contact S.T.A.R. Resources at 704-535-5610 or at email@example.com.
“While positive people are more productive and much more fun to be around, … Read More »
Wikipedia states the following: “Parallel processing is the ability to carry out multiple operations or tasks simultaneously. The term is used in the contexts of both human cognition, particularly in the ability of the brain to simultaneously process incoming stimuli, and in parallel computing by machines.” In my mind, this is not to be confused with mere multi-tasking. While we indeed leverage parallel processing in best practices for task forces and other team efforts, there is another, messier way in which it shows up in human relationships that I believe to be a good mine for systemic transformation. It happens when we are in a parallel process without realizing it!
You must have had the experience in client work or in your life, where you worked with or in a company and the very problem they were addressing for their customers, … Read More »
Team Building. These words immediately conjure up cynical images of icebreaker and bonding exercises, interpersonal and sometimes intimate (and risky) disclosure, highly paid management consultants, group hugs and heartfelt commitments to be a cohesive team. Sure it’s beneficial and if done well, can lead to euphoria. Problem is that “feeling” is short lived.
Truth is, when it comes to people working well together, it is a miracle that it happens as well as it does. The simple act of putting people together without proper tools can lead to disharmony. The cause of the conflict could be a difference in methodology, objectives, lack of clear direction or even personality. Most of the time, we manage these disagreements by crossing our fingers and hoping that despite the clash, the team will be productive, solve problems, get along and be nice to each other. … Read More »